Sanatorium Kilchberg AG

Assessed 2026-10-01

Headline basis: Public evidenceThe headline number is the public score, not the extended score., LROAS 1.0.0, edition 2026-10-01

Public-evidence total: 46

The sum of the ten criterion scores, from 10 to 100, using evidence anyone can check, including the clinic's own pages as self-declared statements. For the licence element of C2 only, it can also use an authority ruling held in our sealed evidence room. It is the only number used for the rank.

ConfidenceHow well the evidence supports the score.: medium. ProvisionalA check was still open when the edition closed, for example a register lookup or a video not yet received, or evidence under embargo.: C10.

C1 Client separation and occupancy · 2

The FAQ states that generally insured clients are as a rule placed in two-bed rooms, with single rooms only for semi-private and private clients or for a surcharge, and group therapy is offered on all wards including the private ones. Shared bedrooms sold as a tier with group work at the core place the clinic in band 2 regardless of client numbers. No sole-occupancy tier is published, so no tier uplift applies, and no capacity deduction applies.

ConfidenceHow well the evidence supports the score.: low

Sources (3 cited items):

• Sanatorium Kilchberg AG: The FAQ states that generally insured clients are as a rule accommodated in a two-bed room, that semi-private and private clients receive single rooms, and that single-room upgrades are available for a surcharge.
• Sanatorium Kilchberg AG: Individual, couple and family therapy are offered alongside comprehensive group therapy on all wards. The private wards E, F and Belvedere have single rooms with bath or shower, customised group therapy, panoramic terraces, internal gardens, and a spa and sauna on Belvedere.
• Sanatorium Kilchberg AG: The house rules of March 2024 state that the privacy of clients and staff is to be protected and that sound, photo and film recordings of staff or clients are forbidden.

C2 Clinical governance and medical cover · 8

Sanatorium Kilchberg AG is listed as a psychiatric clinic on the Zurich cantonal hospital list, version 2026.1, with a full-care mandate renewed in 2023, and a physician medical director is named. Overnight medical cover is taken as met because the clinic is a cantonally listed full-care psychiatric hospital with round-the-clock emergency admission, although only nursing presence overnight is described. Licensing, physician leadership and four further elements give band 8. Band 9 would need recognised accreditation on an accreditor's register or a defined complex-psychiatry programme; the EFQM recognition appears only in the clinic's own report and past its stated validity.

ConfidenceHow well the evidence supports the score.: high

Known gapsFacts the assessment needed but could not establish.:

• Overnight medical cover rests on the hospital licence limb; no physician presence overnight is stated by the clinic.
• The element reading for this criterion is not published as a list; the band is explained in the reasoning.

Sources (6 cited items):

• zh.ch: The Zürcher Spitalliste 2023 Psychiatrie, version 2026.1, valid from 1 January 2026, lists Sanatorium Kilchberg (Sanatorium Kilchberg AG) among the canton's listed psychiatric clinics.
• Sanatorium Kilchberg AG: The 2025 quality report states that the cantonal mandate of 1991 was renewed in 2023 as a full-care clinic with two special mandates, and describes an emergency management project ensuring basic life support measures and duty qualification of resident physicians.
• Sanatorium Kilchberg AG: Central admissions accept inpatient emergency registrations for adults around the clock, naming acute stress, suicidality, confusion, agitation and acute psychoses. The team page names a medical director, a deputy medical director and chief physician, and leading and senior physicians for internal medicine.
• Zuercher Spitalliste 2023 Psychiatrie, Version 2026.1: Search of Zuercher Spitalliste 2023 Psychiatrie, Version 2026.1. Scope: register entry for the clinic or its operator (licence class). Result: record found.
• BAG Kennzahlen 2024: Search of BAG Kennzahlen 2024. Scope: register entry for the clinic or its operator (licence class). Result: record found: Typ K211.
• Zefix: Search of Zefix. Scope: register entry for the clinic or its operator (licence class). Result: record found: Sanatorium Kilchberg AG; Zweck 'Betrieb der Psychiatrischen Privatklinik - Sanatorium Kilchberg' (new wording, statute change 24 June 2026).

C3 Diagnostic depth on admission · 5

An assigned physician or psychologist carries out diagnostics, internists and neurologists examine physical illness, neuropsychological assessment is available for specific questions, and the 2025 quality report records a standardised suicide-risk assessment on admission. These three elements give band 5. No clinical screening before the client commits, no psychiatrist admission assessment, no laboratory panel and no written formulation are published, so the higher bands are not reached.

ConfidenceHow well the evidence supports the score.: medium

Sources (3 cited items):

• Sanatorium Kilchberg AG: The clinic describes careful diagnostics and joint planning of therapy goals, an assigned physician or psychologist responsible for diagnostics and coordination, psychopharmacological treatment, internists and neurologists for physical illness, and neuropsychological clarification of dementia or ADHD questions by experienced psychologists.
• Sanatorium Kilchberg AG: The 2025 quality report records a standardised assessment of suicidality on admission with regular follow-up.
• Sanatorium Kilchberg AG: Admission is normally by referral from the outpatient provider, with self-admission possible; central admissions collects personal and insurance details. No clinical assessment before the client commits is described.

C4 Clinical intensity · 3

Individual psychotherapy is stated at two sessions a week on the Seeblick ward, three on Belvedere and two to three on the private depression wards, with no count for the general wards. Each client has an assigned physician or psychologist within a pooled ward team, the share of group therapy is not established, and no therapist is stated as present overnight. These facts give band 3; a higher band would need a higher stated individual session count across the programme or dedicated clinicians.

ConfidenceHow well the evidence supports the score.: low

Sources (3 cited items):

• Sanatorium Kilchberg AG: The SymBalance programme gives individual psychotherapy twice weekly on the Seeblick ward and three times weekly on the Belvedere ward, plus group programmes.
• Sanatorium Kilchberg AG: The private depression wards offer intensive individual psychotherapy two to three times a week with supplementary group programmes.
• Sanatorium Kilchberg AG: Each client has an assigned physician or psychologist within a ward team, with weekly ward rounds by senior medical staff and a nursing team available around the clock. Treatment duration is four to six weeks, varying per case.

C5 Continuity and aftercare · 5

Continuing care is delivered by the same operator through two outpatient centres with psychiatric review and medication management, day-clinic follow-up of up to six weeks after inpatient withdrawal, and coordination with referrers and follow-up providers. These facts give band 5. No written plan before discharge, stated duration, price, family involvement after discharge or remote and home-country delivery is published, so the higher bands are not reached.

ConfidenceHow well the evidence supports the score.: medium

Sources (3 cited items):

• Sanatorium Kilchberg AG: Two outpatient centres deliver integrated psychiatric and psychotherapeutic treatment with psychiatrists, neurologists and psychologists, group programmes, and outpatient electroconvulsive therapy, repetitive transcranial magnetic stimulation and ketamine. Referral is possible by a physician, the client or relatives.
• Sanatorium Kilchberg AG: Inpatient withdrawal carries day-clinic follow-up of up to six weeks; contacts with referrers and follow-up providers are described as integral to the stay; job coaching can continue beyond discharge when the client wishes.
• Sanatorium Kilchberg AG: Day-clinic treatment after inpatient care is offered for geriatric clients, with a memory clinic and geriatric consultations at the outpatient centre.

C6 Admission integrity and commercial conduct · 5

A sweep of both clinic domains found no ranking page, no unlabelled sponsored content and no text addressed to AI assistants, and the ai-instructions path returns 404. The employer-ranking badge is presented accurately and is not clinical recognition. One positive signal is met: the clinic declines registrations for children and adolescents and refers them to the university psychiatric hospital. No published price, no referral-fee position and no voluntary-admission policy (the full-care mandate includes compulsory admissions) mean further signals are not met, so the clean sweep with one signal gives band 5.

ConfidenceHow well the evidence supports the score.: medium

Sources (4 cited items):

• Sanatorium Kilchberg AG: The clinic states that it cannot accept registrations for children and adolescents and refers them to the university psychiatric hospital.
• Sanatorium Kilchberg AG: The private wards are open to supplementary-insured clients and self-payers, and basic-insured clients may access them for a daily surcharge. No rate is stated anywhere.
• Sanatorium Kilchberg AG: No page at the clinic's ai-instructions path exists (HTTP 404), and no ranking, sponsored content or text addressed to AI assistants was found on either clinic domain.
• clinic and group domains, web search: Search of clinic and group domains, web search. Scope: domains checked sanatorium-kilchberg.ch (home, zahlen-und-fakten, gesichter-und-namen, premiumangebot, behandlungen, behandlung-von-depressionen, alterspsychiatrie, spezialangebote, en stress-related illness page, eintrittsinformationen, informationen-fuer-angehoerige, ambulante-behandlungen.... Result: sweep recorded; outcome per the C6 V elements.

C7 Transparency toward the client · 3

Two transparency elements are met: the legal notice names Sanatorium Kilchberg AG with its registered address, and the clinic states plainly what it does not treat. No price, inclusions, deposit, refund or extension terms, no licence number or register link, no complaints route to an external body open to clients, no inspection result and no record retention period are published. Family ownership is stated but was not checked against the commercial register. The differing 95 and 98 percent satisfaction figures are not a fee, fee term or ownership matter, so no contradiction deduction applies; two elements give band 3.

ConfidenceHow well the evidence supports the score.: medium

Sources (3 cited items):

• Sanatorium Kilchberg AG: The legal notice names Sanatorium Kilchberg AG, Alte Landstrasse 70, CH-8802 Kilchberg, with no company identification or register number.
• Sanatorium Kilchberg AG: The clinic states its limits: no specialised trauma ward, no specialised DBT programme, ADHD and autism spectrum conditions only in comorbid contexts, eating disorders limited to short interventions, and no children or adolescents.
• Sanatorium Kilchberg AG: The privacy statement names the controller and the federal data protection supervisory authority but states no retention period for client records, and the feedback page offers email and telephone to the clinic itself, naming no external body.

C8 Track record and regulator standing · 5

No final regulator, court or tribunal finding against Sanatorium Kilchberg AG was found within ten years; cantonal court decisions that name the clinic only as the treating institution in individual matters are not findings against the operator. The canton inspects listed hospitals but publishes no per-hospital result, and the national torture prevention commission lists no visit report for 2020 to 2026. Without a published statutory inspection, first-hand bylined reporting or a readable independent review profile, the clinic sits in band 5, the not-published band. No pending allegation remains on record.

ConfidenceHow well the evidence supports the score.: high

Sources (11 cited items):

• Sanatorium Kilchberg AG: The clinic was founded in 1867, renamed Sanatorium Kilchberg in 1904 and incorporated as a company in 1974.
• nkvf.admin.ch: The national commission for the prevention of torture lists no report on this clinic for the years 2020 to 2026.
• Kanton Zuerich Spitalinspektionen page: Search of Kanton Zuerich Spitalinspektionen page. Scope: register entry for the clinic or its operator (last inspection). Result: no record found.
• ANQ Patientenzufriedenheit Erwachsenenpsychiatrie 2024: Search of ANQ Patientenzufriedenheit Erwachsenenpsychiatrie 2024. Scope: register entry for the clinic or its operator (last inspection). Result: record found: listed as participating clinic; a national quality measurement, not an inspection.
• bger.ch: Search of bger.ch. Scope: "Sanatorium Kilchberg" (certificate error). Result: no record found.
• entscheidsuche.ch: Search of entscheidsuche.ch. Scope: "Sanatorium Kilchberg" (JavaScript only). Result: no record found.
• general web search: Search of a general web search engine. Scope: "Sanatorium Kilchberg" Urteil OR Entscheid Bundesgericht OR Verwaltungsgericht OR Obergericht. Result: no record found.
• general web search: Search of a general web search engine. Scope: "Sanatorium Kilchberg" Staatsanwaltschaft OR Gesundheitsdirektion OR Verfahren OR Aufsicht 2025. Result: no record found.
• general web search: Search of a general web search engine. Scope: "Sanatorium Kilchberg" Gericht verurteilt OR Busse OR Genugtuung OR Schadenersatz. Result: no record found.
• press and news search: Search of press and news search. Scope: first-hand bylined reporting from inside the facility, last 5 years. Result: record found: the clinic's press review lists broadcast and print items (including an NZZ am Sonntag piece on peer workers, January 2022, and Radio SRF 1 on burnout therapy for expats, July 2025), but none was....
• statutory regulator records: Search of statutory regulator records. Scope: inspection history and grades of this site. Result: no record found.

C9 Environment, safety and nutrition · 5

The single residential campus has extensive grounds maintained by a named park team, a restaurant with a named head of kitchen, published visiting arrangements, a drug, alcohol and smoking policy, emergency management with basic life support training, and a university hospital emergency department about 12 minutes (7.0 km) away by road, an estimate derived by the publisher to a verified 24-hour department. The habitat side scores band 6, with no defibrillator stated. The nutrition side scores band 3, since a nutrition counsellor is mentioned only in a 2022 blog without a qualification and no assessment or monitoring is published. The mean of 6 and 3 rounds up to band 5.

ConfidenceHow well the evidence supports the score.: medium

Known gapsFacts the assessment needed but could not establish.:

• The emergency department travel time is a publisher estimate, not a figure published by the clinic.
• The element reading for this criterion is not published as a list; the band is explained in the reasoning.

Sources (4 cited items):

• Sanatorium Kilchberg AG: An extensive park maintained by a three-person team with views over Lake Zurich, private wards with panoramic terraces or internal gardens, a restaurant in House A, a named head of kitchen, and seasonal and regional produce.
• Sanatorium Kilchberg AG: The house rules of March 2024 forbid drugs and alcohol on the site and impose an absolute smoking ban in buildings. The 2025 quality report describes emergency management ensuring basic life support measures with online training and a final test, a renewed emergency alarm system, and systematic suicide-risk assessment on admission.
• Sanatorium Kilchberg AG: Visiting hours are 10:00 to 21:00 on the general wards or by arrangement and 13:00 to 20:00 on the geriatric ward, with weekly Saturday seminars for relatives and a peer consultation for relatives.
• usz.ch: Leading Rehabs estimates the road journey from Alte Landstrasse 70 to the emergency department of Universitätsspital Zürich at 12 minutes (7.0 km); the hospital's own page states that its emergency station is open around the clock. The clinic does not publish this travel time.

C10 Clinical seniority and academic standing · 5

The team page names 58 people with roles, and federal medical register lookups confirmed sixteen of the named physicians, ten with a federal specialist title, seven of them in psychiatry and psychotherapy, including the medical director. This register-confirmed physician core, weighed against the clinic's reported capacity, gives band 5 with both gates met. The clinic itself publishes no registration numbers or specialist titles, and register lookups for the named psychologists and nursing staff remain open, which keeps the band from rising.

ProvisionalA check was still open when the edition closed, for example a register lookup or a video not yet received, or evidence under embargo.: Clinician register lookups for this criterion were still open at the edition cut-off (see known_gaps). The points count as assessed on the evidence available; the band may change when the lookups are completed, which is resolved in a later edition.

ConfidenceHow well the evidence supports the score.: medium

Known gapsFacts the assessment needed but could not establish.:

• Register lookups for psychologists and nursing staff were not complete at publication; the C10 band may change when they are completed.
• The capacity figure used for this criterion is not tied to a linked evidence item.

Sources (3 cited items):

• Sanatorium Kilchberg AG: The team page names 58 people with role designations and academic titles, including the medical director, deputy medical director and chief physician, chief physician for acute and geriatric psychiatry, leading physicians, eleven senior physicians, two leading and nine senior psychologists, the nursing director, therapy, pharmacy and social counselling heads, and a scientific adviser.
• healthreg-public.admin.ch: Federal medical register lookups on 29 September 2026 confirmed sixteen of the named physicians: ten hold a federal specialist title, seven of them in psychiatry and psychotherapy, and six hold no specialist title. Register lookups for the named psychologists and nursing staff remain open.
• Sanatorium Kilchberg AG: No practitioner registration number is published on the clinic's own pages, and no federal specialist title is published for any physician. A titular professorship at a Swiss university is stated in the clinic's own release of 1 June 2026 and could not be confirmed on any official university page.